Shipping & Processing

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At GlamHaus, every unit is thoughtfully sourced, customized, inspected, and styled before it is carefully prepared for shipment. We take pride in ensuring every order meets our quality standards before it leaves our studio.
 

Processing Times
 

Processing refers to the time required to prepare your order before it is shipped. Processing time begins once your order has been successfully placed and payment has been authorized. Shipping time is separate and begins after your order has been dispatched.
 

Our standard processing times are as follows:
 

* Ready-to-Ship Wigs: 3–5 business days
* Pre-Order Units: 14–21 business days (where applicable)

Business days are Monday through Friday and exclude weekends and U.S. holidays.
 

Shipping
 

Once your order has been processed, it will be shipped using the shipping method selected at checkout. Shipping transit times are estimates provided by the shipping carrier and are not guaranteed by GlamHaus.

A shipping confirmation email with tracking information will be sent once your order has been dispatched.
 

Order Changes
 

Because orders begin processing shortly after they are placed, we are unable to guarantee changes to shipping addresses, product selections, or order details once an order has been submitted.

Please review your order carefully before completing checkout.
 

Delays

While we strive to process every order within the stated timeframe, occasional delays may occur due to high order volume, carrier disruptions, severe weather, holidays, or circumstances beyond our control.

If a significant delay affects your order, we will notify you using the email address provided at checkout.
 

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any applicable reshipping fees.
 

Questions

If you have any questions regarding your order or processing times, please contact our Customer Care team before placing your order. We’re happy to assist.